We guarantee you’ll see a big return on the cost of our Classic and Platinum packages simply by the likely success rates of telephone patient recalls.
Most optometry practices use automated SMSs, emails or mailed letters by post for client recalls. These are expensive and inefficient. According to an industry-wide survey conducted by Eye Talk Publication in 2014, the industry average recall success rate using these common methods is just 15 per cent – which rises to 35 per cent success rate when conducted over the phone. Our dedicated team of sales and customer service professionals will help improve your recall success rate by 20 per cent!